Free Shipping for orders over AUD$150. AUS/NZ only.

Shipping & FAQs

 

Common FAQs

How long would it take for me to receive my parcel?

For all ready to post items please allow 1~3 working days for your parcel to be despatched.

For all handmade/pre-order items, please allow 2~4 weeks for your items to be made and despatched.

During sale times, please allow 1 week to have your orders despatched.

Domestic (Australia wide) takes 3~6 working days to arrive after the parcel has been dispatched.

International parcels we give 10~20 working days for the parcels to arrive after being dispatched.

During public holidays, items may experience delay.

All parcels are posted via Australian Post.

 

Shipping prices?

Domestic shipping price is a flat rate of $8.50 trackable post for parcels up to 500g. Postage cost for 600g and above is $10. It takes 3~6 working days for parcels to arrive depending on the state you live in.

International shipping price varies from $15~$25 AUD depending on your country of residence. Its a flat rate for each country regardless the size of your order. It takes 10~20 days for parcels to arrive.

Free shipping applies to orders over AUD $150. Australia and New Zealand only.

We take no responsibility in lost mails, all parcels have tracking.

We do not cover any custom duties or importing fees into any country.

 

Can I combine shipping?

If two orders are placed close together, I will try my best to have them posted together to save postage cost. Please contact us before placing an order to confirm.

 

Can I pick up?

Pick up is not available.

 

Can I make changes to my order once placed?

Yes you can, as long as your item is still in the making process we can make changes for you.

Click here to visit our Resolution Centre for return/exchange policies.

Click here to return to homepage.

 

 Please feel free to email us at:

hello.rosiecheeks@gmail.com

 

Linda

Rosie Cheeks

 

 

 

 

 

 

 

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